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Our Approach

At Pillar, our mission is to simplify and improve the quality of our customers’ lives.  Pillar’s success begins and ends with the customer experience. Providing world-class service that gets people talking about our services means focusing on every aspect of the customer experience.  Pillar thrives on strong relationships based on loyalty and trust with all of its clients and partners.  We utilize our diverse experience, knowledge, and resourcefulness to create lasting projects and relationships.

The single most important factor in driving a world-class customer experience is recruiting and retaining the best talent. Part of our commitment to delivering exceptional customer experiences lies in creating a diverse and inclusive workplace.  We achieve this through fostering a supportive and empowering environment for all employees.

When we do these things, everyone wins. We’ll create more opportunities to serve more customers in all of our business markets. By staying true to our mission, we will achieve our vision to be a rapidly growing, best-in-class service and flooring provider.

Our Commitment

We are proactive in finding solutions for our clients that best achieve their goals. Lasting relationships are the lifeblood of our business. We want our clients to feel that our staff is fully committed to their project…that’s what distinguishes us from the rest. Personal attention to our clients as individuals…caring about them as individuals. We refer to our clients, appropriately, as our “respected friends."

Next Steps...

Schedule a consultation with one of our Floor Covering Professionals at Pillar and share the vision of your floor covering renovation. The Pillar Professional will listen to your ideas and turn it into a design and plan. Based on that plan, Pillar will provide you with a firm estimate and a time line for completion.